Booking Information

COVID NOTICE: Please check the website regularly, and especially just before you leave to visit the Paisley Book Festival in-person – details may change at short notice as we adapt to regulations.

We are informed by the Scottish Government, Renfrewshire Council and other relevant industry authorities on minimum appropriate measures to priortise the safety of everyone who plans to visit the Paisley Book Festival. We will continue to monitor the situation and reserve the right to amend our guidance within the T&Cs to keep our audiences, participants, volunteers and staff as safe as possible.

We are very excited to welcome back live audiences to the Paisley Book Festival. Our usual home, the Paisley Arts Centre, is currently closed for an exciting and important refurbishment period, but we are delighted that the University of the West of Scotland’s Student Union on Storie Street in Paisley is our partner venue and festival hub for this year. You can find out more about our spaces for the 2022 Festival and the relevant access information here.

We have been working hard to ensure the safety and comfort of our audiences, participants, staff and volunteers as we begin the return to in-person events. There are a few things which will be a little different to the way it was before.  Please read through the information below if you are booking for one of our live programme events.  The Box Office is open for online sales only. If you have any questions about this please do get in touch.

What’s On

There will not be a printed hard copy of the 2022 Festival programme available this year.  All public and digital events will be listed here on the programme section of the website.  We’d recommend that you also join our mailing list and follow us on Twitter @BookPaisley to be kept up to date on events or changes to the performance schedule.

Box Office Services

To minimise physical contact, we will not be operating a booking phoneline or a Box Office counter in 2022. This means the following services will not be available: in-person ticket collection, ticket exchanges and returns for resale. Please make your bookings via links provided on the event listings here on our website. Tickets will be issued as e-tickets and emailed to you to facilitate contactless interactions with staff on arrival at the venue on the day of the event. If you need to get in touch with the Box Office please email boxoffice@renfrewshire.gov.uk.

Tickets

All tickets must be booked in advance. There will be no on the door sales for live events. We are asking all customers to use e-tickets / print at home.  This reduces contact points to help keep customers and staff safe.  Your booking email confirmation can be shown on your phone to the staff member at the door to the venue, or can be printed at home. Venue staff will also have a customer list for each event, should have difficulty printing your ticket confirmation or finding it on your phone on the day.

Accessible Seating Requests

If you have any accessible seating requirements please contact the box office by emailing boxoffice@renfrewshire.gov.uk once you have purchased your tickets. Due to limited audience spaces and distancing rules we cannot guarantee that all requests can be met. Please also be aware that we are unable to reserve seats for others in your group because we need to ensure the most accessible seats are available for those who need them most.

Booking for Digital Events | Make a Donation

All bookings for the digital events should be made on our website in the same way as you would for the live events. The digital events are free, but we do ask for a donation, if you are able, to the support the future of the Festival. We will suggest a price to you during the checkout process. We hope this pricing structure for all our online events gives many more people the opportunity to enjoy the Book Festival.

Pay What You Can

We have a Pay What You Can approach to all the ticketed live events in the programme. PWYC is designed to help audiences who are struggling financially, whilst also providing sufficient income for the Book Festival to continue to produce an engaging and eclectic programme of events for everyone to enjoy. If you can afford a standard Book Festival ticket, we ask that you choose to pay the amount suggested; it will mean we can continue to offer the benefit to those who need it most. If, however, the pricing presents a barrier to accessing the Festival for you then please get in touch with us at boxoffice@renfrewshire.gov.uk to arrange a PWYC ticket.

Do I need to wear a Facemask?

Yes.  Everyone aged 12 or over (unless you are exempt) will be required to wear a face covering at all times while in any of our Festival venues, including during the performance.

Do I need a COVID Passport?

No.  Under current Scottish Government guidance we are not required to check COVID passports for our audiences. We would request that you carry out a Lateral Flow test at home before attending a performance.